Cafeteria Supervisor

The Cafeteria Supervisor, Nutritional Services provides direction and supervision to assigned staff responsible for provision of meal services to patients and cafeteria customers


  • Supervises assigned staff in the performance of work required to provide meal services to patients and cafeteria customers
  • Trains, schedules, counsels, and evaluates foodservice workers in their job responsibilities
  • Must have excellent customer service skills, cash handling and healthcare experience
  • Ensures equipment usage by staff and monitors equipment for proper operations
  • Ensures that sanitation and cleaning procedures are followed in food preparation and service areas
  • Monitors patient trays for accuracy; responds to and mediates patient or customer concerns/complaints regarding meal services
  • Recommends and implements change to improve the effectiveness, productivity and efficiency of department operations
  • Completes assigned reporting responsibilities (cash transactions, audits, customer satisfaction, quality and process improvement)
  • Maintains knowledge of applicable rules, regulations, and policies that impact Nutritional Services
  • Develops and monitors internal controls that promote adherence to applicable City, State/Federal laws and program requirements of accreditation agencies
  • Stays abreast of current developments in foodservices, participates in leadership training activities, and actively participates and leads employees in hospital training initiatives for employees
  • Performs other related job duties as assigned